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Customer Care & Information


Debenture Trustee Business:

SECURITY FEATURES OF INDIAN CURRENCY NOTES

Please click below for details:
Security Features of genuine Indian Currency Notes:

Compensation Policy:
Policy on Collection of Cheques:
Greivance Redressal Policy:
Policy for general Management of Branches:


Damodaran Committee Recommendations:

List of Damodaran Committee Recommendations:

Feedback Report Form:

PUBLIC NOTICE

It has been brought to our notice that offers of fraudulent loans supposedly sanctioned by Corporation Bank are being sent by SMS messages in the name of our Bank’s Messaging Centre. It appears in the instant cases that the fraudsters have encashed the ignorance of the general public. Hence, we request the general public to exercise utmost caution if such messages are received. We also advise the general public to file complaints with the local police in such cases so that the authorities can nab the fraudsters as quickly as possible.

GENERAL MANAGER & CHIEF VIGILANCE OFFICER


List of Identity & Address Proof documents:

Tips for use of Internet

  • RBI has directed the Banks to process the inward NEFT/RTGS payments solely based on account number furnsihed by the remitter Bank.

  • Customers are advised to note that the account number should be provided in the format specified here below.The account number excluding the alpha portion of the account number (eg:SB/CLSB etc) should be 8 digit long.

  • Requests with account number in wrong format may get rejected.


Valid Account Number formats:
1.SB01012345 or SB/01/012345 or SB-01-012345
2.CLSB01090029 or CLSB/01/090029 or CLSB-01-090029
3.CCSDL01080001 or CCSDL/01/080001 or CCSDL-01-080001
4.CBCA01000398 or CBCA/01/000398 or CBCA-01-000398


Note: Acrobat Reader Software is required for downloading the above pages. For this, please go to the Miscellaneous Section of our Website and click on “Get Acrobat Reader”



List of Identity & Address Proof documents
Features of Legal Tender
PUBLIC NOTICE - RBI ADVISORY
Toll Free Numbers
ATM Complaint Form
Code of Bank's Commitment to Customers
Policy on collection of Cheques
Compensation Policy
Policy for grievance redressal
Ombudsman Scheme - 2006
Grievance Redressal Mechanism:Contact Details ( Also under the Banking Ombudsman Scheme-2006)
Notice - Customer Information
Code for Banking Practice
Fair Practices Code for Lending
Fair Practice Code for Credit Card Operators
Customer Complaint Analysis
Tips for use of Internet, Credit Card & Phishing Fraud


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